Cancellation & Refund

You cannot cancel an order after it's been shipped or made as it includes fresh flowers that cannot be utilized again.

Each of us at Dantelflower.com is working hard to develop lifelong relationships with our customers, and that's why we are proud to offer our customer satisfaction guarantee as to your assurance of quality.

Our goal is your complete, 100% satisfaction. We appreciate your business and working hard to be your choice for flower delivery anywhere in the United Arab Emirates.

 If you have any questions or concerns regarding your order or our services, we encourage you to contact us so that we may work to achieve your complete satisfaction

Frequently asked questions

What steps can I take to guarantee the freshness of flowers when they are delivered in Dubai?

We prioritize the freshness of our flowers during transit. Each bouquet is carefully arranged, and we utilize specialized packaging to ensure they remain in perfect condition throughout the delivery process.

Is it possible to add a personalized message with my flower delivery in Dubai?

Definitely! You can include a personalized message or card with your fresh flower delivery in Dubai. Just enter your message during checkout, and we'll make sure it accompanies your thoughtful gift.

What is your refund or return policy for fresh flower delivery in Dubai?

While we strive to provide the highest quality flowers and service, if you encounter any issues with your delivery, please refer to our refund and return policy on our dedicated page to understand the process.